Candidates may appeal the mark awarded on a theory examination only for the following reasons:
• an error in the tabulation of marks
• a substantial error or inconsistency in marking
• a clarification of the reasons for the mark received
All enquiries concerning re-calculation or re-evaluation of marks must be addressed in writing to The Royal Conservatory, Attention Candidate Services. Candidates should submit all documentation and fees. Please allow four weeks for a reply.
Important: Any re-evaluation or re-calculation of marks may lead not only to an increase to the mark, but also to a lowering of the mark or to a confirmation of the existing mark.
Re-Calculation of Marks
Candidates who find either an obvious error in the tabulation of marks on an examination paper or a question that has not been marked, may request a re-calculation of marks from The Royal Conservatory. The candidate must submit:
• the original examination paper(s)
• a letter detailing the problem
• the requisite fee for re-calculations
In the event that a calculation or clerical error in the examination marks is found to be in the candidate’s favour, then the mark will be adjusted accordingly and the administrative fee will be refunded.
Re-Evaluation of Theory Papers
Candidates who believe there has been a substantial error or inconsistency in the marking of questions on an examination paper may request a re-evaluation of the entire examination paper.
The candidate must submit:
• the original examination paper(s)
• a letter demonstrating why the candidate’s given answer has been marked incorrectly, citing specific instances
• the requisite fee for re-evaluations
The examination paper will be returned to the candidate, along with a written critique for each question from a member of the RCM College of Examiners. If the re-evaluation results in a higher mark, then the re-evaluation fee will be refunded.
Deadlines for Requesting Re-Calculation or Re-Evaluation
- March 1 for Theory Examinations written in the Winter Session
- September 1 for Theory Examinations written in the Spring Session
- November 1 for Theory Examinations written in the Summer Session